Header menu not showing its submenu on home page of my site

Posted in: Newspaper
Post count: 1

I have two types of header menu to navigate all the pages from home page in my site. the first menu which is showing its submenu as it as but the second level header menu not showing its sub menu while mouse over on the menu in home page. can you please help me what else i have to do to show my submenus while mouse over on it in home page.In this image the submenus were displayed on this image the second level header menu not displaying its submenu

Post count: 21065

Hello!

I checked your website and it seems you have some issues down there.
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Post count: 16

Same problem here!

http://www.waterdesk.org

Video capture

The header menu just stopped showing secondary items, which sucks because the top level links have no pointer events. Totally dead navigation, except for the one item that has no sub-items. This happened spontaneously and not sure when it started.
Extremely debilitating. If you don’t see this when you check the site, it’s because we’ve replaced it with a flat navigational bar.

Post count: 16

Strange thing is that it is working while logged in but does not work while logged out.

Post count: 16

Looks like it was Autoptimize. Is that a known conflict? Is there something I could change in the Autoptimize settings? Thanks!

Post count: 1

Hi Bettina, thanks for the suggested steps.

I have what I think is a similar problem with my header / main menu, where the main menu is still on the site and it is possible to click on the 4 menu headings, but they are not actually appearing as they are ‘whited out’ to the same colour as the background.

It occurs both when logged into and logged out of WordPress.

It is only happening/relevant on desktop view, not on the mobile hamburger menu.

I have deactivated/reactivated all of my plugins, and found that the problem seems to be with the SG Optimizer plugin (Siteground).

Is there a known conflict, something to beware of, or settings to adjust?

It’s interesting to me that another optimiser plugin (Autoptimize) seems to have initiated this thread!

I will contact Siteground as well, but any further help would be much appreciated.

Website: http://www.eurekagear.com
WordPress version: 5.6
Newspaper version: 10.3.9.1 (though it was also happening with 10.3.9)
SG Optimizer plugin version: 5.7.12 (though it was also happening with 5.7.11)

Post count: 21065

Hello!


@mitchtobin
All seems to be fine with your website now and the plugin is still active. Did you manage to solve the problem?


@martinp
Unfortunately, I can not test it on Siteground, because I don’t have a server down there.

Thank you!

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