We recently upgraded to version 10.4 and it has caused the heading menu on some of our pages to disappear and be replaced with a search bar. I think this might be due to changes in the new versions of tagDiv Cloud Library or tagDiv Composer, but we haven’t been able to identify the issue. Here’s an example of a page without a header menu: https://regulatory.news/regulators/regulator_regions/americas/
In our staging environment we are running version 10.3.9.1 and the header menu appears correctly on the same page: https://staging19.regulatory.news/regulators/regulator_regions/americas/
Can you let me know what changed between 10.3.9.1 and 10.4 that might be cause the issue?
Thanks for the help!
Hello,
Please do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
