Header not working since update

Posted in: Newspaper
Post count: 31

Hi

My headers aren’t working since the update. On the desktop it isn’t aligned properly and looks over stretched. Originally the site name was vertical not horizontal.

On the sticky desktop the site name was horizontal. This header isn’t working properly either.

On the mobile the header isn’t sized properly and the menu doesn’t work.

I have re downloaded the theme and have uploaded it, but this doesn’t seem to have made a difference.

The theme says it has the back up and test style sheets missing.

Please help as soon as possible.

Thanks

Regards

Jude

Post count: 18283

Hello !

In order to provide support the best is for you to provide some screenshots of what exactly is wrong and also a link to your website would be very helpful so we can investigate and provide a solution.

Thank you !

Post count: 31

Hi Vlad

Here are the links (I couldn’t see anywhere to upload a picture) https://www.dropbox.com/s/hda1cip237kjf6h/header%20misaligned%2011-3-10.PNG?dl=0

This is what the header looks like on the desktop and this is what it should look like https://www.dropbox.com/s/52yj9v07kl33g05/correct%20heder.PNG?dl=0

When viewed on a phone the header is just a blank black box.

https://www.themaverickparadox.com

Please advise how I can get the headers working now that I have updated the theme.

Thanks

Jude

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Post count: 31

Hi Vlad

I have contacted via email, I sent an update on Saturday. Can someone get back to me in regards the update? I feel like it’s almost fixed but I need more support.

Thanks

Jude

Post count: 18283

Hello !

Please let us know what is your e-mail adress. We couldn’t identify you by the link to this topic.

Thank you !

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