Hi,
I have created an header using Header Template 25.
However, when I use the template as the header, it overlaps the content on the pages. How can I fix that?
What if I want to use the custom header only on the HP. How do I do it? I tried to follow the tutorial but I wasn’t able to set it.
Thanks
Hello !
Please provide a link to your website in order to inspect and seee what can be done !
Thank you !
Here is the link:
https://templatetester.com/blog/
Keep in mind I have activated the header only to show you the issue.
Please, if you can come back to me asap so I will deactivate the header as soon as possible.
Thx
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad,
I have deactivated all the plugins but tagDiv Composer and cleared all the cache.
The issue still persists.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi Vlad,
I have sent you an email as per your request 4 days ago but never received a reply.
Can you please update me on the status of the ticket.
At the moment I have removed the header cause the website is already live.
Hello !
Please provide the e-mail adress that you have sent the message from in order to identify you.
Thank you !
The email was sent from jonnylasco@gmail.com
Hello !
Please make sure that you have sent your e-mail to the correct adress: contact@tagdiv.com
We have not received any e-mails from the specified adress.
Thank you !
All the details are correct.
Just sent you another email. Please, check your spam folder.
Thx
Hey Vlad,
for your info, the header giving problem is Header Template 25 – Overlay (in the Cloud Templates menu)
