Hi,
I was playing with the header styles and now there is a problem.
I have style 4 (logo in menu).
* In Chrome everything works fine.
* In Safari there is this big white space now above the menu.
Can anybody please take a look at this.
* I had already style 4, with no problem. That’s the strange part.
* I flushed all cache
Kind regards,
Bernard
https://wwww.brazilie.rocks
Hello Bernard,
I have tried to access your website but I cannot do because a got this error -> https://www.screencast.com/t/j3JOpJZT2u8 Try to fix it and let us know when the server is working properly, sorry! After this, please ensure that you are using the latest theme version and also, the latest version of required plugins which come bundled with the theme core files and rule out any conflicting plugins. Notice that our theme was fully tested with all of these browsers and the item should work as expected with all of them. If the problem is still there, you should make a new fresh install from scratch via FTP way and check the results.
Thanks for your understanding!
Hi Catalin,
Sorry, I put a w too much in the address. đ
It should be https://www.brazilie.rocks.
Like I said. It worked fine until I started changing the header styles. When I changed it back to the header style I started with, the problem didn’t disappear.
I have version 3.2 of the theme.
Could you please take a look at it again?
Kind regards,
Bernard
Hello Bernard,
It seems to be a strange issue. Also, I saw that you are not using the latest theme version. Please update your theme to the 3.4 version, clear all the caches and check the results.
Thanks for your understanding!
Hi Catalin,
After the update the problem with header style 4 is not solved, but with the almost similar header style 5, it works. So I’m happy.
I think Safari saves that space for a banner, even when there is no banner uploaded.
Kind regards,
Bernard
Hello Bernard,
It is strange your problem with header style 4, sorry! Please notice that I have made some tests in this regard on my website and I did not saw any kind of problems in this case, sorry! The theme seems to work as expected. Also, try to clear all the caches and check the results. Also, if you have any other problem with the theme and you need some help, please let us know.
Thanks for your understanding!
