Header suddenly shows tagDiv code

Posted in: Newspaper
Post count: 4

On 6 February 2026 the header section of our Newspaper based website suddenly showed no content but code looking like tagDiv code:
[tdb_header_logo align_vert="content-vert-center" align_horiz="content-horiz-center" image_width="eyJwb3J0cmFpdCI6IjIyMCIsImFsbCI6IjMxMCJ9"
.....
[tdb_header_menu main_sub_tdicon="td-icon-down" sub_tdicon="td-icon-right-arrow" mm_align_horiz="content-horiz-center" modules_on_row_regular="20%"

You can view that on https://www.pfarregersthof.at/komm/

Recent changes to the WordPress of the site:

  • tagDiv Newspaper was updated to version 12.7.4 on about 2 February
  • WP was updated from version 6.9 to 6.9.1 on 4 February
  • The WP plugin Advanced Post Types Order was updated to version 5.9.3 on 6 February

I tried to fix this header issue with these actions:

  • Deactivated plugin Advanced Post Types Order: no success
  • With Newspaper Time Machine returned to version 12.7.3: no success
  • Had a look at the homepage with tagDiv editor: the HEADER MENU shows a mix of this [tdb …] code and EMPTY COLUMN and EMPTY INNER COLUMN placeholders. The CONTENT parts look ok.
  • Installed the WP database backup of 1 February: no success
  • Uninstalled the tagDiv Composer plugin (the only active tagDiv plugin on our website) …
  • … and installed and activated tagDiv Composer via Newspaper theme/Plugins: no success. I noticed while the tagDiv composer was not active the site showed the header: a logo and the main menue of the site.

At this point I gave up.

Post count: 35449

Hi,
When you see shortcodes on your website, it means that one of the theme plugins is no longer installed/activate, in this situation, I believe that it is related to teh plugin tagDiv Cloud Library. This can be installed from Newspaper > plugins.

Post count: 4

Hi,
thanks for this hint, after installing and activating the tagDiv Cloud Library the header looks ok.

Unclear is the reason for the inactive Cloud Library, my last action in the tagDiv Newspaper context was on 2 February – update 12.7.3 to 12.7.4 – and after that the header was ok.
On 6 February I updated the WP plugin Advanced Post Types Order and right after this action the header showed the shortcodes. Maybe this update deactivated the Cloud Library.

Post count: 35449

Hi, I’m glad the problem was resolved!
It’s possible that during the update, something happened that temporarily deactivated the theme plugin, tagDiv Composer.

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