Theme activated on wrong domain, need help to switch to correct one.

Posted in: Newspaper
Post count: 2
SamiHamadeh
#342199
Apr 22, 2020 at 7:26 am

Hello everyone,

I am a recent customer of the NEWSPAPER theme and not sure how to proceed on an issue I am facing.

I was developing a news concept that has took a turn of events, where as originally I have activated the theme on a domain name that we no longer wish to use for our media project, how can I switch to the new domain name keeping the theme activated? can we deactivate the first one and activate it for me on the chosen domain?

Thank you for the help!

Post count: 2
SamiHamadeh
#342262
Apr 22, 2020 at 10:05 am

I guess nobody is replying, yet I know it’s not a usual problem but, Could I please get some advice or some support on this?

Post count: 18283
Vlad S
#342509
Apr 23, 2020 at 9:47 am

Hello !

You can easily reset the key from the wrong domain and re-activate it on the new one: https://www.screencast.com/t/4LbGs3Kfb

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

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