First off when I bought this I thought I would have actual support not a forum – false advertising, glad I didn’t buy the additional year. I was building on the Urban Observer prebuilt website. I spent hours making the header and now the entire website is just code. The hosting site namehero doesnt know and they claim they only have a backup from the 5th and the 9th today. I need the backup from yesterday when it was working correctly, no idea why they’re skipping days
There is actual support here, just ask for a specific support issue and they will be happy to help you. Not false advertising (I don’t work here.)
If your site breaks during dev, usually a typo in the text you’ve entered for that page; simply login and change that page, or revert to one of the saved drafts from the page you were working on.
If you somehow broke “the entire website” — that is not really fault of the theme. Typically, if all you see is code, then again, possibly you entered broken code into a widget, so checking your widgets, or anything that runs on “every page” like the menu, is good place to start.
It’s usually good idea during dev work to export your work every time you hit a “safe” spot so you can go back if you mess up.
Probably doesn’t help, but fixing or redoing your menu likely your best option to fix your cock up.
Hello!
@simchris Thank you for your kind words and your helpful workarounds.
A code on your front end appears only when you have a plugin uninstalled and when it should be installed, so instead of the code, it will display the element from that plugin. Check in the Newspaper -> Plugins. Make sure that the tagdiv plugins are installed and activated.
Thank you!
the newspaper section in WordPress will randomly not show up at all. then a couple hours later it will be back. namehero has no idea. I clicked purge all and it came back
Hello!
Strange! Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
