Hi, when I click on the next page button, the page keeps loading but never display the second page, same thing with visual composer when I want to edit a block.
http://ethos.org.mx/es/publicaciones/
Image 1: http://ethos.org.mx/wp-content/uploads/2016/12/error1.png
Image 2: http://ethos.org.mx/wp-content/uploads/2016/12/error2.png
Hi,
We answer from oldest to newest so the support is not a live chat unfortunately. We try to answer every question as fast as possible but it sometimes can take a few hours. The support hours are at the top right of this screen. Mind the time zone though. There is a high chance we do not share the same work hours.
To the matter at hand, your issue could be caused by plugin conflicts as this seems to be a js error. Plugins are the number one cause for these but it could also be a js minification or optimization. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Error Log:
[06-Dec-2016 17:40:21 UTC] PHP Warning: require_once(/home/ethosorg/public_html/wp-content/plugins/js_composer/include/classes/core/shared-templates/class-vc-shared-templates.php): failed to open stream: No such file or directory in /home/ethosorg/public_html/wp-content/plugins/js_composer/js_composer.php on line 725
[06-Dec-2016 17:40:21 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/ethosorg/public_html/wp-content/plugins/js_composer/include/classes/core/shared-templates/class-vc-shared-templates.php’ (include_path=’.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php’) in /home/ethosorg/public_html/wp-content/plugins/js_composer/js_composer.php on line 725
I have disabled all plugins except visual composer but the problem wasn’t fixed.