Help! I updated but Visual Composer stopped working!

We moved to a new server and had version 2.1 of NewsMag installed.
Today we upgraded our site http://www.salzburg12.at and all the plugins. Clear the cache – everything looks fine.
But when I try to edit a page with the Visual Composer fron the Themeforest ZIP (seems not to be the latest version) I can’t edit anything. Visual Composer loads, but when I click on an element nothing happens. I even can add new Blocks or whatever.

Please help!

• This topic was modified 10 years by SALZBURG12.
• This topic was modified 10 years by SALZBURG12.

Just thought I would say I checked your link provided and everything looks fine on my end. Nothing is missing and everything loads up fine for me.

I will let Tagdv finish this if you continue to have issues.

Could try deactivating all plugins except Visual Composer and refresh cache and see if that helps and reactivate one by one a plugin until you see which one is causing the issue, otherwise like I said it looks fine on my end.

Hi @SALZBURG12

The current version of Visual Composer available with the theme V 4.7.4 is tested and works fine. Please make sure you installed the plugin from the same path with the theme, clear all caches, deactivate all others plugins and test again. Also check the values from system status: http://screencast.com/t/yQGcbdjA03k the max_input_vars should be bigger than 2000 and max_execution_time at least at 300. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!
Thanks!

I switched back to the oler version of Visual Composer and everything works fine.
I can’t change max_input_vars – all other requirements are fine.

Hi

Try to reinstall the latest Visual Composer version available with the theme (V 4.7.4) deactivate all plugins, clear all caches and test again. Also check in browser console if there are some errors while you’re trying to edit a block. Another thing which you can do is to check in error log if there appear any errors related with this problem, and make sure you have enabled all blocks in VC settings: http://screencast.com/t/146cjQq0Q6uW

Thanks!