Help me! Error before Update

Posted in: Newspaper
Post count: 9

Good morning, after updating to version 12.6.5 I get this error.
The site is error bofre update on any post there is this error.Why isn’t support responding? Who should I contact? I bought the theme and I need assistance too

Post count: 47

The support desk is open at the following times – so when you posted your issue, I guess they are not there and won’t be back until Monday…

SUPPORT HOURS (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Post count: 21065

Hello!

Please make sure you use the latest update of the theme and plugins. If you use default templates, please activate the Standard Pack plugin.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Post count: 9

I already have the latest version of the theme, where do I download the tagdiv composer plugin from?

Post count: 21065

Hello!

You can see the tagdiv composer plugin in Newspaper -> Plugins.

Thank you!

Post count: 9

done but it doesn’t work

Post count: 21065

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

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