Help My Site Breaks!!!

Posted in: Newspaper
Post count: 70

Hi,
My site breaks. When I updated to v.8 and activate the tagdiv composer, I got blank screen of death. When I deactivate and activate visual composer, the site breaks and the design was affected. How can YOU aid me have my site design look back? Seems the css is not connected to the site.

Url: http://mogulettesafrica.org

Awaiting your response.

With regards

Post count: 23312

Hello barnisayz,

Please check our documentation for more references about how you should correctly use our page builder, like this -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your understanding!

Post count: 70

Thanks Catalin.

But when the instruction says;

Install both the Visual Composer and tagDiv Composer plugins.

Does it mean I have to activate the two plugin?

Post count: 23312

Hello barnisayz,

Sorry for this! It was a mistake. We will reformulate the text.

Thanks for the message!

Post count: 70

Welcome, but you’ve not answer the question…sigh.

Post count: 23312

Hello barnisayz,

There are a number of steps to take when the white screen of death shows up.
Here is a useful guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
In most cases, the issue is caused by plugins or the system status parameters not being set (or both) -> https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes.
Thanks.

Post count: 70

Thanks, working now but the only problem I have now is Save Setting button not showing…

This aspect is solved.

Regards

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