Help with blank space on Tagdiv editor

Posted in: Newspaper
Post count: 28

I have imported many different blocks/sections from the tagDiv editor on my main home page, deleted them, and then found all these blank spots at the bottom of my page that I cannot erase.

This happens every time I try to import a new section or block from the tag div cloud manager library.
Anyone have any experience with this or know how to get rid of the blank columns/rows?

Here is what it looks like at the bottom of my blog’s main page in editor: https://ibb.co/JQcgNM1

Post count: 21065

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Thank you!

Post count: 28

thanks, Bettina- I however have no trash option for this and deleting doesn’t help.

See the video below:

https://streamable.com/08fmbr

Post count: 12

This is LITERALLY what I was coming here to ask, so thank you!

Pepperandplatinum, I don’t have a drag to delete option either. But if you select row, then hit the delete key, it WILL go away! Note: I have a Mac and had to use the delete> key under “fn” on my external keyboard. The “delete” key on my laptop keyboard doesn’t work.

Post count: 28

OMG you are a godsend Studentmedia!! It worked. I have had like a foot of random rows at the bottom of my page for so long, thank you so much.

Since I have you here, do you know what is happening with the header issue since the latest Newspaper update? It is completely gone, and a lot of people are having this issue.

I have tried purging cache, reuploading logo etc. Nothing. Any other options?

Image: https://ibb.co/qsrcCHq

Post count: 21065

Hello @pepperandplatinum!

Please provide us more information about your issue and also contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you!

Post count: 11

Hi pepperandplatinum, did support ever get back to you re the header issue? I am still waiting

Post count: 28

I am emailing them now, I will keep you posted!

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