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Posted in: Newsmag
Post count: 7
gwalkerit
#199669
Oct 30, 2017 at 5:48 pm

The home page is not showing correctly on mobile devices.
They get the code instead of the layout designed.
Please help.
mandycanudigit.com

  • This topic was modified 8 years by gwalkerit.
Post count: 23312
Catalin
#199707
Oct 31, 2017 at 8:50 am

Hello gwalkerit,

First of all, make sure that you are using the latest theme version installed via FTP way because this is the surest theme method. I notice that you are using some untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of them and leave just to active only the plugins that come bundled with the theme core files. Please keep in mind that the mobile responsiveness mode it was fully tested and should work as expected with our theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 7
gwalkerit
#200863
Nov 8, 2017 at 2:28 pm

Thanks for the quick reply Catalin,

I disabled all plugins except for tagDiv, the Visual Composer and Google Analytics.
I’m still getting the same results.

I even disabled and cleared the WP Super Cache as I thought it may be serving faulty pages via this.

Thanks,
Graham

Post count: 23312
Catalin
#200876
Nov 8, 2017 at 4:31 pm

Hello gwalkerit,

I have inspected again your website and the site it seems to work as expected, without any problems. Provide some useful screenshots so I can identify the problems.

Thanks for the message!

Post count: 7
gwalkerit
#201777
Nov 15, 2017 at 2:58 pm

I’ve noticed that when it isn’t working the url is http://www.mandycanudigit.com/?doing_wp_cron=1510750600.7897610664367675781250

Regards,
Graham

Post count: 22421
Bogdan B.
#201872
Nov 16, 2017 at 8:50 am

Hello,

I see. That is the jetpack mobile theme. Please access you jetpack settings and disable the jetpack mobile theme.

Thank you!

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