I’m trying to configure this page on my website: https://opinandosinanestesia.es/wp-content/uploads/2026/03/01-scaled.jpg When I load it and go to my page, it looks like this: https://opinandosinanestesia.es/wp-content/uploads/2026/03/02-scaled.jpg
But in preview, it’s blank: https://opinandosinanestesia.es/wp-content/uploads/2026/03/03-scaled.jpg.
How can I make it so that when I click “view page,” the default design appears so I can make the necessary adjustments from there?
Hi,
After the page was imported from the backend, click on edit with tagDiv Composer – https://prnt.sc/7a08BXMqxu2B, and the page should be opened in the page builder.
It should open… but it won’t. I followed your instructions, and when I click where you said, it takes me to this link, like this: https://opinandosinanestesia.es/wp-content/uploads/2026/03/03-scaled.jpg and it’s really confusing me. How do I fix this?
Hi,
I was going to check it, but the temporary link to access the website has expired. If you could provide a new one or extend the old one (via email), I will check it.
Thank you!
Good morning:
I just sent the shortcut via email. Thank you!
Homepage not working (it just apear a lot of code) but in an entry it works. It says I have no site linked to the theme but I but it. And others issues.
The test homepage is this one: https://opinandosinanestesia.es/pruebashome/
It’s the one we want to use officially as the homepage, but we have several issues to resolve first, which I’ll explain…
What issues are you referring to? Thanks!
Hi mariohh,
If you migrated from a different theme to our theme, it is possible to see shortcodes from the previous theme, as those shortcodes are not recognized by our theme.
However, if you were already using our theme and everything was displaying correctly before, but now you only see shortcodes, this is usually related to the theme plugins that are no longer installed or enabled.
Please check the required plugins by going to Newspaper → Plugins and make sure they are installed and activated. In most cases, this issue is related to the following plugins:
tagDiv Composer, tagDiv Cloud Library. In some cases, it may also be related to: tagDiv Opt-In Builder, tagDiv Standard Pack
Once the required plugins are installed and activated, the content should display correctly again.
Thank you!
Hi opinandosinanestesia ,
I just checked the page https://opinandosinanestesia.es/pruebashome/, and this looks ok. Could you let me know the problems/issues you have with it?
¡Gracias!
No entiendo muy bien qué dices… lo siento, pero no te entiendo.
Nosotros no hemos cambiado de tema. Únicamente queremos cambiar el home.
Un saludo
Hi,
We are referring only to this specific topic. Initially, the problem was that the page had been imported/created, but when you tried to view it, no content was displayed. This issue has now been resolved, and the content on the page is visible: https://opinandosinanestesia.es/pruebashome/
As far as I remember, the problem was related to some custom code in the child theme.
Thank you!
That’s right, but we haven’t made it visible yet because we still need to resolve the issue with the categories in a specific block at the bottom of the website, which we’re discussing in another ticket.
