Hello tagDiv team,
Site url: canopi.tw
As the title, the homepage looks very different in different search engines.
Safari (the correct layout): https://imgur.com/cDXFbq2
Chrome (very wrong layout): https://imgur.com/dvFa8Ms
Please help me to fix it. Thank you!
Best,
Yen
Hello,
I just checked the website on Chrome and now seems to look fine -> https://i.imgur.com/8S66aq1.jpg and Opera https://i.imgur.com/hBGwY33.jpg
Did you solve it?
Thank you!
Hello Anamaria,
Other pages are correct, but the homepage looks very wrong.
Please click on the site logo to enter the homepage.
Thank you.
Best,
Yen
Major problem!!
I found more false page layout not only with different search engines. Some pages have false layout when I log out from wp-admin.
correct category page (login): https://imgur.com/LPIZ7G1
false category page (log out): https://imgur.com/7W0BRK3
correct report page (login): https://imgur.com/O2jOHQk
false report page (log out): https://imgur.com/B9VljLy
correct podcast page (on safari): https://imgur.com/Pomvwbq >>> but does not show the latest update
false podcast page (on chrome): https://imgur.com/QcpOz35
Please help me to solve this, thank you.
Best,
Yen
Hello canopi_life,
If the problem is usually when you are not logged in, then it can be caused by a cache plugin. If is possible, please do some tests without the cache and optimize plugins to see if the problem persist.
Another situation can be related to the browsers that are used.
Please check those and let us know the results!
Hi Calin,
Somehow the problem solved by itself after one night sleep.
There were some little fairies worked at night.
Thank you for the advice!
Best,
Yen
Hello again,
After a few days of peace, the css gets crazy again.
It happened when we uploaded a new post.
I found it could be the host problem (Siteground) so I installed the siteground optimizer. It solved the problem.
But now the header dropdown menu stops to work.
Correct (list drops down when hovered): https://imgur.com/2VNRcGL
False (list doesn’t drop when hovered): https://imgur.com/JauZYHH
Do you know what setup I can alter in SG optimizer?
Many thanks!
Best,
Yen
Hi,
I believe that the siteground optimizer has some settings for css and js, so it is possible some of them to interfere with the theme. Maye the css is minfy and set as inline or something like this.
Please check the settings related the those.
I hope it will help you!
Hello tagDiv team,
I’d like to report our observation from this problem.
After several days of testing, we found out that the css was quite unstable whether new changes (changes on template or new post upload) were made on the website or not. When false layout displayed, the only effective solution was to flush the cache from our host.
By suggestion, we uninstalled the plugin “wp super cache”, and the css remains stable until now.
Since this plugin was installed and set up following your documentation, I’d like to ask what extra setup we can make to not mess up the css? And if you have other recommendation for a cache plugin?
Thank you.
Best,
Yen
Hi Yen,
Please let me what cache you have on the server, it might interface with the options in wp super cache.
Also, maybe that plugin on the server has options to optimize the css and it can interfere with the theme.
For the cache plugin, no additional adjustments are required.
Thank you!
Hi Anamaria,
Siteground has dynamic cache (full-page caching for non-static resources) and memcached (object caching). Memcached has been turned off.
The host plugin (SG optimizer) is not installed, so I don’t think there’s interference.
Best,
Yen
Hello,
I think that here it depends on everyone, if you think that you are fine with the cache plugin given by the host you can use it. It is not really recommended to have more than one cache plugin, as it can interfere with their settings.
Thank you!
