Hello,
I installed the homepage mobile template (Scuba) from the cloud library. It now shows in the header for editing with TagDiv composer. It pulls up for editing and allows me to edit. However, it is not showing “live” on the site when viewed on mobile device. I have also checked via Chrome dev tools under mobile view.
What am I missing to get this template live for my site? Thanks
Hello,
Please verify if you set the mobile page for mobile page what you created/imported like this => https://www.screencast.com/t/olI1bW8Cg92
Also, if you have a different design is possible to have activated the tagDiv mobile theme plugin, please deactivate it, clear your cache and see the results.
Let me know the results!
Thank you!
Hello,
I have verified that mobile page is set and showing per your image.
tagDiv mobile theme plugin is deactivated.
What else can I check?
Hello,
I imported the scuba mobile page and for me looks fine => https://www.screencast.com/t/PcibSsiC7
Please make a test only with tagDiv plugins and see if the problem persists with the mobile page.
Also, send us a link to your website if you don’t have the success to investigate the issue.
Thank you!
Hello,
Yes for me it looks fine in composer edited as well, it even shows loaded per your previous screen shot image.
All plugins were deactivated and no change. Website is http://www.suitesandlobbies.com
Hello,
If you have tried all the steps and it still doesn’t work, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
