hello sir.
i just buy now Newsmag – News Magazine Newspaper.
but that same amounts charging from me 2 times .
please refund my money
Hello,
@Teresa, please provide your website URL so I can take a closer look at it. Also, you can provide some useful screenshots with your problem so I will be able to identify it and also, so I can provide a more accurate response/code.
@sanket3811, I am sorry if you are unhappy with our product. If you are still unhappy with our product and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.
Thanks for the message!
Hello Teresa,
I have inspected your website and I did not saw this post template on your website, sorry! You should try using the code below and place it in Theme panel->Custom CSS area and check the results. Also, before checking your results, you should clear all of your caches.
.td-stretch-height {
height: 100%;
width: 100.03%;
margin: 0;
position: relative;
}
Thanks for your understanding!
Hello Teresa,
Unfortunately, I got 404 error, as you can see here -> https://www.screencast.com/t/K1OdJ60RQB Please provide a valid page so I can take a closer look.
Thanks for the message!
Hello Teresa,
Try the code below ->
.td-stretch-width{
transform:inherit!important;
}
The result -> https://www.screencast.com/t/7nLvYtWJKQmG
Thanks.
Hello Teresa,
You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. I need to inspect your backend so I can make some tests and also, so I will be able to provide a more accurate response. Make sure that you are using the latest theme version installed via FTP and if you are using some untested plugins which might interact with the theme core files, please remove all of them and clear the caches.
Thanks for your understanding!
