Hi,
Please help me with homepage without header issue, even though category pages and other pages have a proper header.
Thank you for your quick support
Hi wcdt,
Please make sure that all theme plugins are installed (tagdiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persist, please provide a link to your website to check it.
Let me know the results!
Thank you!
Hi,
Every plugin is fine. I deactivated and activated a couple of times. Work well.
However, I cannot edit homepage with tagdiv Composer – keeps loading forever. If I go to category page, post page, I can easily edit with tagdiv composer. Header is everywhere, except on homepage.
Hello,
We need to take a look to see what can be done there. Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you!
I already sent new JS errors via your email. My hosting provider said tagdiv composer plugin has JS issues.
Hello,
If you send an email, then my colleagues will reply to you as soon as possible.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.
Thank you for your understanding!
Hi Calin,
we had the same problem – and it was fixed by activating the Standard Pack. BUT this plugin is not marked as “required”, that’s why we did not try that before we read your post.
Thank you
