Hi
I have one problem with my website. Hour on the top of the page is not working. Date is ok, but the hour doesn’t show the local time despite I arranged it from Settings. Local time is +4 UTC or Baku time. I set the time but after few hours it started to show the wrong time.
The link to the website is http://www.texnopolis.az
If you need access to the dashboard I can give it.
Regards
Hi,
I think that you data and time are cached, please clear all cache and see if those are working again or not. Currently I see that on each post and page you have saved a different date with time.
Thank you!
Dear Calin,
I have cleaned the cache several times but it doesn’t work. Were dates and time on posts and pages created autamically upon creation the page or post? I meant the time on top header.
Hi,
Please make a test and try only with the Newsmag theme plugins enable and disable all the rest of the plugins that you have. Then check to see if the problem is still persisting. Right now is look that the date is cached.
Let me know the results!
Hi
I have uploaded only 2 plugins – Duplicate Page and Font Awesome. I have deactivated them and checked but the problem still remains. Also, another problem has emerged, the logo disappears from the header. I mean I can see the logo but the owner of the website can’t. We have checked it from different browsers, cleared the cache but the problems are persisting.
Hi,
Did you try only with theme plugins without cache plugins and extra plugins ?
For the logo problem, I see that you have set an white logo https://i.imgur.com/x4VefuU.png and you need to have set a background color to work. lease check to see if you do not use 2 different images for logo, one for the simple logo and one for the retina -> https://i.imgur.com/9JOdA4u.png
Thank you!
Hi
Actually we have some problems and I listed them all below:
1. Latest posts are not visible in the mobile version;
2. Logo doesn’t appear on some browsers, despite I used same image for logo upload and retina logo upload. They are png images as for logos png is more relevant because fo the backgrounds.
3. When we use pagination on Home page transfer from one page to another takes very long time.
4. Also how to solve the speed problem if we will use more images as our website is a news site. We are optimizing them, but as the number of the images will increase I am afraid that it will affect the speed.
Could you plese help us to solve abovementioned problems?
Thanks beforehand!
Hi,
1. I see that now you are using the responsive version of the theme, therefore the layout from homepage will be display on mobile. If this doesn’t have any “Latest posts” then those will not be add on responsive version (this situation is use only for mobile theme plugin when the page content need to be set in the mobile editor).
2. I just checked your website on more browsers: chrome https://i.imgur.com/DrXgilk.png edge https://i.imgur.com/3p5MGEE.png opera https://i.imgur.com/tjYbLfs.png and firefox https://i.imgur.com/PBCdjXS.png
3. Normal the pagination should not take more then 1-2s, depending on your website optimization.
4. For this you need to use some plugins for image optimize, for example you can use EWWW Image Optimizer plugin.
Hope this will help you!
Thank you for your support!
Just one more question. On our Home page, we added a social counter. All links take to our social network pages, despite we have some subscribers and followers except Facebook all show zero subscribers.
Regards!
Hi Rovshan, I think that you are referring to the social counter, https://i.imgur.com/JoELKgG.png unfortunately on this the Instagram followers can no longer be display also for Twitter for some users is working for anthers no (are block), but the youtube should work, for this you must use the youtube api key https://forum.tagdiv.com/youtube-api-key/ then clear all cache and check the results.
For the two socials that are not working for the moment the only solution is to use the fix count option -> https://i.imgur.com/uHhZhck.png
Thank you!
