I am struggling to get a typeform quiz to load on mobile. On desktop it works fine.
I have turned off the TagDiv Mobile Theme due to another conflict. And when I embed the code from Typeform, when it tries to load on mobile, I get an error message that says “This webpage was reloaded because a problem occurred.”
I am embedding the code via an HTML Block.
Here is the code I am attempting to embed (URL has been removed for privacy):
<p style="text-align: center;">Get Started > <script> (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id="typef_orm_share", b="https://embed.typeform.com/"; if(!gi.call(d,id)){ js=ce.call(d,"script"); js.id=id; js.src=b+"embed.js"; q=gt.call(d,"script")[0]; q.parentNode.insertBefore(js,q) } })() </script></p>
Hi,
Please provide me a link to your website were I can inspect this problem!
Please make sure that you set the code like this -> https://www.screencast.com/t/aMmA7MKr0wi2 if there is still a problem, please set the code for javascript in Theme panel >Mobile theme Custom code > Javascript, and set only the html code in mobile editor.
Thank you!
Hi – is there a way to send a private message so my URL is not public?
Hi,
You can send us at contact@tagdiv.com also include a link to this topic in the email.
Thank you!
