how to remove the limit ?

Posted in: Newsmag
Post count: 1

Hello i got this noticed :
You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this.

some of my domain already not in used so already change to anew domain, please help me to remove old domain used my purchased code

Post count: 23312

Hi,

I have reset your Item Purchase Key and now you can activate your theme without any problems.

Thanks.

Post count: 7

ok

  • This reply was modified 3 years by weltika.
Post count: 7

please reset my Item Purchase Key

Post count: 35449

Hi weltika,
For this now you’ll need to contact us via email at contact@tagdiv.com and you need to provide the license key.
Thank you for your understanding!

Post count: 4

Hello i got this noticed :
You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this

please reset your Item Purchase Key: Thanks

Post count: 35449

Hello,
Please contact us via email and please provide the license key that you used and got this message. We’ll add it in our application to be checked and if was correctly used the key will be reset.
Thank you for your understanding!

Post count: 4

I am buy this key, how is possible my key used in 500 plus website, how is possible??? And why you are not reset my key, key is my property because i am the buy this, if you are not reset my key then reissue my new key issue, because i am the buyer of this key, and key is only for one website why 500 plus used my key, is your system why you allow 500 plus website running in a single key, reason is key is not secure kindly reissue my key. Thanks!

Post count: 9544

Did you follow instructions and contact them via email?
Please contact us via contact@tagdiv.com and we will solve this ASAP.

Post count: 35449

Hi alihassanfm,
The key was not used only buy you, there are more users comes with that license key, and this was used to activate the theme over 500 times, NOT on 500 sites (this is a difference because you can activate the theme multiple time on de same domain, the key was not correctly used and was already rested a few times and it was continually not used correctly).

Message from email:
I understand what you are saying but for me in our system when I check the license key appears that has been used over 500 activations and the latest websites where it was used are:
netrokonasongbad.com
https://neplox.com
https://passivenews.com
https://similarsite.net/
https://cnbcpress.com/
There are many others that are using it and are still online and as a conscience the license achieved the limit since it was not used correctly – https://themeforest.net/licenses/standardhttps://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni

Times the key users contacted us via email to reset the key – https://i.imgur.com/TBpNRzE.png

Post count: 4

Thank you so much for your email,

First i am clear you fake people contact you, and used my key, my official email is aliflarefm99.kasur@gmail.com also register a account of themeforest.net

My official website is flaredigital.pk. Please allow me to use this key on this website.

Second we are not my website and don’t run these website. My request is block these website on my key.Thanks!

netrokonasongbad.com
https://neplox.com
https://passivenews.com
https://similarsite.net/
https://cnbcpress.com/

if possible to change my key because other people have my key.
also send a email on your email address contact@tagdiv.com nobody reply me. Thanks!

Post count: 4

First i am clear you fake people contact you, and used my key, my official email is aliflarefm99.kasur@gmail.com also register a account of themeforest.net

My official website is flaredigital.pk. Please allow me to use this key on this website.

Second we are not my website and don’t run these website. My request is block these website on my key.Thanks!

netrokonasongbad.com
https://neplox.com
https://passivenews.com
https://similarsite.net/
https://cnbcpress.com/

if possible to change my key because other people have my key.
also send a email on your email address contact@tagdiv.com nobody reply me. Thanks!

Post count: 35449

Hi alihassanfm, please understand that we can not help in the situation you are in with this license key. This was not used correctly!
I also checked for the aliflarefm99.kasur@gmail.com email requests that have been made and those are the results – https://i.imgur.com/sUodbHH.png so it appears that you tried lately to activate the theme with the mentioned license on 3 different domains, even if you say that you have only one!
If you really think that someone has stolen your license, although I don’t know if this this was the situation, please contact the envato support, they will check it too, only they can provide another license key, if what you are saying can be identified to be true.
Also, please understand that we can not provide further assistance for this request!
Thank you for your understanding!

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