Hey tagDiv team, how are you guys doing? hope everything is okay!
One question that I have regarding the new “Mobile Page” function, I’ve clicked by mistake on the option “Mobile Page” beside the “Edit with TagDiv Composer” button, on the top of my screen when editing my home page, now every time I log in into my home page it has a different format (Not configured in the same way it was before) and even after I delete the “Home Page – Mobile” from the Pages Menu on WordPress, it doesn’t go back as it was before…
If you guys wanna check the difference, just go to my website (https://ciclick.com.br), go to any other page (For example any post page), check how the page is build (Header and Footer especially), then go back to my home page and check the difference.
So with that in mind, do you guys know if there’s a way for me to rollback this process and make my Home Page behave the same way as the others (In a responsive way)…
Thanks and hope you guys have a nice day!
Hello !
Please make sure that your cache is cleared, at the moment we can see your responsive version on mobile devices: https://www.screencast.com/t/UdCwi7y80P No template seems to be installed.
Thank you !
Hi Vlad!
I made a mistake when describing the problem, the issue is not that I don’t have a responsive version, is that after I chose to create a Mobile Page of my Home Page, even after deleting it all the changes that I did to my Home Page are now lost and I would want to know if there’s a way to rollback it, to make it equal as the other ones (for example the header/footer on post pages, see link: https://streamable.com/ofp1x8), because on the past it was like that and it lost its format after I clicked on the Mobile Page.
And btw since I’m here, you maybe asking yourself “why he is trying to rollback, if the header or footer lost its previous configuration he just have to configure it back again in responsive mode”, but that’s another problem, my responsive mode is not working as showed here (https://streamable.com/3mum2c)
So with that in mind, do you have any tips on how to solve this responsive mode issue, cause the lack of configuration could be easily fixed if I have access to this mode again…
Hello !
First of all please try deactivating the plugins except tagdiv but deactivate the mobile theme and see if the responsive version shows up on mobile.
If everything works ok then you can try and re-create your templates for the mobile view and it should work.
Let us know the result !
Thank you !
Hello !
First of all please try deactivating the plugins except tagdiv but deactivate the mobile theme and see if the responsive version shows up on mobile.
If everything works ok then you can try and re-create your templates for the mobile view and it should work.
Let us know the result !
Thank you !
Hey Vlad,
Sorry because I didn’t quite understand how can I “Deactivate the mobile theme”, after all I’m not using any mobile theme on my WordPress or do you mean the new one from tagDiv that brought the “Mobile Page” update, if so where can I do this?
Update: Now I am able to use my responsive mode back again (was some configuration inside my Ad Inserter PRO plugin), but the problem now is, when I am inside the TagDiv Composer and change between devices view, if I didn’t reload the page then I wouldn’t be able to enter in the mobile version of my website, and if I do reload, I exit the TagDiv Composer (see video: https://streamable.com/14b9t1)
Do you imagine a way out of this, to be able to edit the mobile version of my website through TagDiv Composer?
Hello !
Simply go into the plugins page and deactivate the Mobile Theme plugin: https://www.screencast.com/t/t5CDAEbJjhY
You are seeing it ok. That is how you see the responsive mode in tagDiv Composer and edit it.
Thank you !
Hi Vlad!
Sorry, I didn’t remember about the Mobile Theme Plugin, but the thing is, I’ve never installed it in my WordPress:
https://prnt.sc/v4mxfp
Thanks!
