How To Show Video Thumbnail?

Hi there.
I have just post new article with video format style. But, i can’t see thumbnail view. How to fix this.?

• This topic was modified 10 years by Syams.

Hi

I’ve checked our site and noticed that the theme load the wrong image at the wrong sizes on modules: http://screencast.com/t/8PvhEJ3hbhG I am not sure why this happens but you can try to regenerate your thumbnails for this image following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear the cache memory and test again.

Thanks!

must i regenerate every time i pin a video?
On facebook ang G+ share there is no any problem. I am not sure why this happens with my blog.

http://postimg.org/image/ykj6myrd1/

• This reply was modified 10 years by Syams.

Hi

Usually the theme should make the thumbs automatically, without manually regenerating being required. I am not sure why this happens on your side but you can try to deactivate all plugins except Visual Composer, clear all caches then test this again.
Also you can try to make a new local install on your computer, with the latest version of WordPress, the current version of the theme available on themeforest, V 2.3.5, Visual Composer plugin and and check if the problem is still there.

Thanks!