How to solve "Click the author but back to the home page" bug?

Posted in: Newspaper
Post count: 3
joeyhsu
#375670
Nov 28, 2020 at 9:13 am

I have set up the author page on cloud template, and set it on theme panel successfully.
But when I click author box, it will bring me back to the home page.
How to fix it?
Thanks for your helping!

Post count: 35449
Calin
#375829
Nov 30, 2020 at 12:17 pm

Hi,

Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.

Let me know the results!
Thank you!

Post count: 3
joeyhsu
#375864
Nov 30, 2020 at 1:53 pm

Thanks for your helping!
I have solved my issue~
thanks a lot!

Post count: 6
yk-2
#379725
Dec 21, 2020 at 11:09 am

Hi there,
I have the same problem of joeyhsu. Following the step suggested by Calin I don’t solve the bug…there’is something else I can do?

Thanks 🙂

Post count: 18283
Vlad S
#380048
Dec 22, 2020 at 3:32 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Post count: 6
yk-2
#380065
Dec 22, 2020 at 4:05 pm

Hi Vlad!

problem solved! I just need to waint like 2-3 hours and keep cleaning the cache! Now work just fine! 🙂 Thank you!

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