HTML-Blocks are not safed in articles

Posted in: Newspaper
Post count: 36

Hi all,
when creating a new article or post sometimes I use the HTML-Blocks. The problem is that if I safe the article and want to work on it later the content of the HTML-Blocks are not saved, so I need to do them every time I try to edit the post.
Do you guys know this problem and have a solution?
Best regards,
Tim

Post count: 35449

Hi,

Unfortunately I do not quite understand are you using this element -> https://i.imgur.com/s9QhHzZ.png please provide some more details and some screenshots.

Thank you for your understanding!

Post count: 36

Yes this is the element I use. When creating it and saving it everything is working. But when editing the post again later the HTML element is empty and I need to fill it again. Do you understand what I am meaning?

Post count: 35449

Hi redaktionlumao,

I just made some more tests and for me is working without problems.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Post count: 36

Hi Calin,
I tried but it did not work for me. Do you have a idea which of these plugins could cause the problems: https://imgur.com/a/eYV7MFd
Thanks in advance,
Tim

Post count: 35449

Hi,

This can be check only if you disable all non theme plugins.
If you want we can take a look, to this problem, just follow the steps from this related topic -> https://forum.tagdiv.com/topic/tagdiv-composer-is-not-working-correctly/

Thank you!

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