HTML code print in mega menu

Hello msimktg,

Your website is needed so I can provide a more accurate response. I need to do some deeper investigations in order to provide an accurate response.

Thanks for the message!

Hello msimktg,

Why do you have installed the Mega Menu plugin since the theme has this option by default? Why? Please notice that plugin is not tested with the theme and most likely, all of these errors are caused by it. I have inspected your website and I saw that you are not using the latest theme version, and also, you use the child Theme. If you want to achieve the best theme results, first of all, update your theme to the latest version, switch it to the main theme, remove all of the untested plugins, clear all of your caches and purge all CDN files if you are using the CDN system and then, check the results. After this, if you have errors with the theme, please let us know.

Thanks for your understanding!

Hello msimktg,

Do you have cleared all of your caches after this? Also, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and use only the tested plugins if you want to achieve good theme results. Please keep in mind that theme mega menu works and expected and if it used according to our documentation, you cannot get any errors with it, sorry!

Hope this helps and let us know how it goes after you will follow my above advice.

Thanks for the message!

Hello msimktg,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!