Ive been getting this error when trying to upload a picture.
If I switch to a different theme I can upload pictures no problem.
Any idea what the problem is?
I am using Newsmag 3.2
Hello aspirin29,
First of all, ensure that your system status is increased to the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you can try to regenerate your thumbnails with Force Regenerate plugins, clear all your caches and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for the message!
Hi Catalin,
I have the same problem. Now, I went through system status parameters guide and it doesn’t work.
Can I send you an email with username and pass?
Thanks.
Note –
well known issue with some servers to switch off “FastCGI” option for PHP in hosting panel.
This was common issue with GoDaddy.
You should be able to use WP media manager regardless of theme.
With theme active most common issues are that the server setup is not allowing theme to “write” the needed thumbs for each new image.
So,
a) check permissions on the media folder is “writable”
b) check at least 96M allocated to WP in wp-config.php
c) on some systems, disable “fastCGI” option under your php settings in theme panel.
On some/most servers, also need to have Glib/imagemagick installed to process images (should be by default, but not always!).
This takes care of 90% of such issues.
Hi Chris,
thank you for reply.
When I use another theme, upload works just fine.
Regardless. Check the above options. Themes which use Visual Composer need much more RAM to function at all.
Hi,
Thanks Chris!
@aspirin29 and @Gordan Please send an email at contact@tagdiv.com (if you did not sent it already) and provide wp-admin access and we will take a closer look. Please make sure that all the System Status parameters are increased at least to the recommended values. Paste also a link to this topic so we can identify you.
Thanks!
Increasing the max_execution_time = 300 seems to have fixed it for me.
Thanks!
Hi,
@aspirin29 Thanks for letting us know that you have managed to solve the problem!
Have a nice day!
Usefull tips and problem solved. Thank you guys.
