Huge problem with links not working

Hello,

I have found a bug in the theme which renders particular link absolutely useless.

We have an affiliate program with one of our partners, heureka.sk. They have a catalog of phones and everything you can think about + they offer comparison of prices between each eshop.

The link which we use to distinguish ourselves from the rest has this format: http://mobilne-telefony.heureka.sk/samsung-i9505-galaxy-s4-16gb/#c111:1

the /#c111:1 (not our actual number) is used to authenticate us + the link of product. It should work just fine everywhere with all links, however this doesn’t work in Newsmag. When you link a word with that link, it will do nothing, you won’t be able to click the link. See this article – http://androidportal.zoznam.sk/2015/01/android-5-0-lollipop-ktore-zariadenia-dostanu-kedy/

You have to delete the #c111:1 bit for the link to work, which renders our affiliate program useless.

It would be great if you could make a fix, asap, if possible, as this is quite a big issue 🙂

Thanks in advance,
Lukas

So I did more testing and I found out that it is colon which is causing the problem. This works fine – http://mobilne-telefony.heureka.sk/samsung-i9505-galaxy-s4-16gb/#c111

But this doesn’t
http://mobilne-telefony.heureka.sk/samsung-i9505-galaxy-s4-16gb/#c111:1

colon is not a proper character for URLs…
you may need to encode that such as :

Theme and WordPress generally do not “rewrite” URLs placed in posts.

Not a theme issue. Basic HTML to change entities in URLs, such as & symbol to HTML entities.

• This reply was modified 11 years by simchris.
• This reply was modified 11 years by simchris.

If it isn’t a theme issue, then please explain this. That link works everywhere else – in other CMS, in all themes in WordPress and even here – look.

We used a theme called Valenti, where it worked just fine, many other tech blogs from Slovakia and/or Czech republic use these URLs without any hiccups. There is definitely nothing wrong with the URL.

Weird. It should “not” be a theme, issue but I just reproduced this by pasting the URL with open new window code into a post on my ga-ga.com site running the theme, then on my californianewswire.com site running Woo Canvas (shortly to be running Newsmag once the new update drops next Monday-ish).

The link works on my CANW site but NOT the Ga-Ga site.

So, you are indeed correct sir!

• This reply was modified 11 years by simchris.

I know I am correct and that’s why I reported as a bug! 😀 Anyway, good to see I’m not alone. I hope to see a fix for this, as posting those particular links is a way of income for us :-/

Heh. 80% of what people report as bugs are not bugs, hence my initial “are you suuuuuurrrre?” comment. I don’t work here, but have suffered the vagaries of WordPress for a decade now, so often have a useful tip to impart. Not in this case.

On the plus side, now having a second person verify this, the TagDiv support folk will also know “it’s for real” 🙂

I know, WordPress can be a pain sometimes. We usually go for new fresh look every year and we have done so for the past 4 years. Every theme we migrate to has it’s ups and downs, but I am happy to report that Newsmag is the best one we’ve tried so far. Our other project is running on Newspaper, where I’ve experienced what is tagDiv team capable of 🙂

Hopefully, this will get fixed. Thanks for your help! 🙂

Hi Lucian,

Thanks for getting back to me. I really appreciate your time in finding the fix! 🙂

All the best,
Lukas

Bump.

Any new info? We really need this to work :-/

For your information, I’ve the same problem when I insert a link to a “tab” in a page, created with the visual composer. If I put this link: http://mysite.com/page-url/#tab-1421466619-2-66 in the menu, this link doesn’t work. Not sure if the things may be related.

Hi Lucian, it’s been two weeks. Is there any progress on fixing this? This is a real issue. Google also uses link, which don’t work on newsmag. For example this for their dev. groups: https://groups.google.com/forum/#!forum/instagram-for-android-beta-testers

Hi Lucian,

Thanks for the update. Can’t wait for the fix! 🙂

Lukas

You are my heroes guys ^^

Hello, I’ve downloaded and installed the latest version of the theme, but direct links to “tabbed content” in pages still doesn’t work. I’ve added the link in the menu and if I click it it doesn’t do anything. If I paste in the browser in the same page of my blog it doesn’t work either. If I paste it in a new page of the broswer it shows the page, but the content in the tab doesn’t show.

Tabs works fine as when I’m in THAT page and I click on the tab I can see it properly.

Any news?

• This reply was modified 11 years by daimpa.