I am using the WP review plugin which provides a Review box for products. On my other website, I use it without any problem. But after installing the theme, the review box appears right after the menu and before Title of Post. >https://snipboard.io/e13CIt.jpg
This is super weird to look at. I tried to edit the post template but not sure how can I remove this review box appearing in the first place. It also appears after title> featured image > Box. And that is the correct place. So I just need to get rid of that extra first box between the menu bar and Title.
Hi,
Unfortunately, theWP review plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.
All I can do for you is to provide a css to hide the first review box, fr this I need a link to your product.
Thank you!
Then why you can not test more plugins and make compatible with Newspaper X. This will benefit you! More people will attract towards theme because it is more compatible!
Where to share link privately? Also, there are so many review posts so I have to put that CSS to every post?
Hi,
The problem with the plugins is that once that we start to test more, there will be more users that will want more plugins to be tested with our theme, also this is not so easy, therefore our developers will no longer have time to evolve our theme and bring new features because they will always need to correct the conflicts between our theme and these plugins.
The css code need to be set only once in theme panel and will be apply on all posts.
Thank you!
Ok, please tell the CSS code.
Hello?
Hi,
Please note that in order to be able to provide a custom css, I need a link to your website to inspect the review box.
Thank you for your understanding!
But I want to share link privately, can you reply through email.
Hi,
You can send us an email at contact@tagdiv.com and provide the website link. We will take a look. Include a link to this topic in the email.
Thanks
I sent an email but no response. 3 days already 🙁
I can not find the email sand by you, please provide the email address to can serch for it.
Thank you!
Update> Plugin author said it is definitely because of theme and to ask you if you have hooks to disable post content in the header and footer. Wherever the post shows, the review box will show.
Hi,
You can achieve that only if you are using standard template, not cloud templates https://i.imgur.com/UCmO3Wt.png -> https://i.imgur.com/JyzIgiG.png -> https://i.imgur.com/Uz9fK0T.png
Thank you for your understanding!
But it means I can not customize the sidebar or author box? Do I have to use the default post template only for posts?
Please, you can join our conversation with Plugin Author here> https://wordpress.org/support/topic/huge-review-box-on-top-problem/
If this problem is solved, then I can use newspaper without any worry.
Hi,
Yes, is you are using post style/templates not cloud for posts, then should not be needed by any customization.
Or as an alternative you can try this custom css
.wppr-review-container{
display: none;
}
.tdb_single_content .wppr-review-container{
display: block;
}
The code need to be set in theme panel> custom code> custom css and will display only the review inside the post/article.
Hope this will help you!
Thank you!
But this will not break any functionality of theme, right?
Hi,
The code will not affect the theme or plugin functionality, you can use it without problems.
Thank you!
