Posted in: Newspaper
Post count: 24
Sep 8, 2015 at 7:43 pm
Hi
I have around here since the day I purchased the theme. However, I am not able to upgrade to the newest newspaper since I face a problem with my account on themeforest:
“Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.”
My Purchase code: 3c8f91f7-9633-437e-95e4-aadaaa3c47b3
Thanks
Post count: 9544
Sep 8, 2015 at 8:12 pm
You need to contact Envato via their support ticket system.
Post count: 7909
Sep 9, 2015 at 9:41 am
Hi,
We cannot do anything regarding your issue, please contact envato support – https://help.market.envato.com/hc/en-us/requests/new
Thanks!
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