i am using a magazine pro template and menu bar icon is not showing in front pag

Posted in: Newspaper
Post count: 11

i am using a magazine pro template and menu bar icon is not showing in front page.

Post count: 18283

Hello !

Please provide a screenshot of your issue and also a link to your website.

Thank you !

Post count: 11

http://139.59.70.155/
menu bar icon not show

like this theme

https://demo.tagdiv.com/newspaper_magazine_pro/

Post count: 6

Hello
The same happens to me.
I have analyzed the site in several ways and have noticed the following:
– The pages that were had before installing the template do not inherit the icons of the menu that comes in the demo.
– The pages that are created after importing the demo do have the menu and show the icons.
– When this new page is edited with TDC (TagDiv Composer) that does have the menu and icons as in the demo, something happens: They are not visible on the website but they are visible in the editor.
I have checked the logs in PHPMyAdmin and did not detect any inconsistencies but I suspect that the TDC is not saving ALL menu information correctly. This is probably due to a problem with the memory_limit parameter of PHP or WP-Config.
This may help you detect and correct the problem.
Greetings! -CGB

Post count: 11

Sir, what is the solution for this problem, please sir its urgent because we need this menu.

Post count: 6

Friend, I have the same problem as you.
Everything I wrote above is the only thing I have detected but I don’t have a concrete solution.
I am sure that, like us, many have that same problem and are patiently waiting for a solution.
I am not a support person, I am only a user with 4 licenses but let’s hope that the TagDiv team will give us attention and a quick solution.
-CGB

Post count: 6

Hello
Another thing I have noticed in the code:
– In menus that DOES display icons there is a :: before pseudo-element that calls the following code:
.tdc-font-tdmp-globe :: before {
content: “\ e924”;
}
– In the menus that DO NOT appear, the icons do not come with the pseudo-element and no other code.
I will continue to search for more details to contribute to the solution.
-CGB

Post count: 18283

Hello !

Please make sure that your icons are set as you can see in our guide here: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you !

Post count: 6

Hi Vlad
Hi vlad
I list the points that can help:
– The demo of the installed theme is Magazine Pro: https://demo.tagdiv.com/newspaper_magazine_pro/

– When installing for the first time everything works fine with the menu: https://www.screencast.com/t/cGhJHiGgCI

– When editing the pages with the TOC the icons disappear in top level: https://www.screencast.com/t/rlEw6SRpmj

– The Font Awesome 4 Menus plugin is installed and active: https://www.screencast.com/t/nnnCioHLdF7

– The menu has the respective calls to the menus: https://www.screencast.com/t/C9Wlc83Wopoo

– There are two types of active icons: tdc-fonts + fa
– TDC icons are the problem

Thanks! -CGB

  • This reply was modified 5 years by responsum.
  • This reply was modified 5 years by responsum. Reason: No images link were added
Post count: 6

https://www.screencast.com/t/cGhJHiGgCI
https://www.screencast.com/t/rlEw6SRpmj
https://www.screencast.com/t/nnnCioHLdF7
https://www.screencast.com/t/C9Wlc83Wopoo

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 6

Hi vlad
I have just sent the requested information.
How long would the problem be solved?
Greetings -CGB

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