I cannot edit TadDiv Composer

Posted in: Newspaper
Post count: 23
Antonio Palacios
#463950
Jan 23, 2023 at 1:40 pm

Good afternoon,

Since a few days I am experiencing some problems with my Cloud Library templates.

When I try to edit some of them, a new tab opens but does not finish loading (https://ibb.co/WxCyg9b).

This is my website: https://www.padeladdict.com/

What can happen?

Thank you.

Post count: 21065
Bettina
#463979
Jan 23, 2023 at 4:06 pm

Hello!

Please check the console and let me know which errors you encounter there.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Also, you can try to reinstall Cloud Library and the tagdiv Composer plugins.

Thank you!

Post count: 23
Antonio Palacios
#463987
Jan 23, 2023 at 4:36 pm

Hello Bettina!

Thanks for your reply!

This is the message I see in the console: Failed to load resource: net::ERR_CONNECTION_CLOSED

https://ibb.co/c2pdt08

Until a few days ago I had no problem editing the templates.

Thanks!

Post count: 21065
Bettina
#463991
Jan 23, 2023 at 4:58 pm

Hello!

Did you try the steps from above?

Thank you!

Post count: 23
Antonio Palacios
#463993
Jan 23, 2023 at 5:27 pm

Yes, but it still doesn’t work. I tried deactivating all plugins (except the TagDiv ones), reinstalling Cloud Library and Tagdiv Composer and clearing the cache.

It was as of the last update.

Thanks

Post count: 27744
Anamaria
#464027
Jan 24, 2023 at 7:31 am

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

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