site: https://africanewswire.net/
when I try to update from dashboard > Newspaper > Updates
it redirect me to https://africanewswire.net/wp-admin/update-core.php?action=do-theme-upgrade&update_theme=Newspaper
and returns themes up to date , see screenshot : https://snipboard.io/jBUMot.jpg
but It not update actually. it remains still old version when I checed from Appearance> Themes
why ?
Hi,
Did you disable the extra plugins during the theme update? Please enable only tagdiv plugins and try to update the theme.
Thank you!
Hi Anamaria,
I think it is not professional that I have to deactivate every time all another plugin to update “Newspaper theme”.
However, I had deactivated and tried to update theme but still same issue persist.
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hi I have mailed my credential to contact@tagdiv.com.
Please check my website and let me know what’s wrong with it
I have made backup of my website…
thanks
hi,,,,
I saw you have updated theme on my website but I have Newspaper-child theme activated and still it is showing below notification :
“Your theme (Newspaper Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:”
how can I update child theme ?
Hi,
I answered to you via email.
Have a great day!
