I can't assign the new license to the domain

Posted in: Newspaper
Post count: 23

So I assigned the license to 2 of the sites (staging one) I did that just to have the website and everything set up before I launch my main site.

Now I am not been able to unassign and assign it to the main site. It says I can’t assign it before 2022-09-17 13:13:47 UTC + 02:00.

I mean seriously, you don’t even allow us to use sites and cloud templates until you activate the license and once the license is activated, it can’t be switched from one site to another.

Post count: 21065

Hello @Gbugmenot!

Yes, you must wait a period of time until you can unassign it and assign to a different site.

Thank you for understanding!

Post count: 23

But why should I be waiting? You can’t force someone to wait.

The sites are not even live they were staging ones and you don’t even allow sites to be designed until the licenses are activated. So that’s a clear strategy

First, You want people to activate the license on staging sites, and then you won’t allow them even to move to the live site. I will contact Envato regarding this.

Envato terms – the license can be transferred and I am not using the license on other sites.

https://themeforest.net/licenses/terms/regular

“You can create one End Product for a client, and you can transfer that single End Product to your client for any fee. This license is then transferred to your client.”

Some more stuff – https://help.market.envato.com/hc/en-us/articles/115005597566-I-m-making-a-test-site-it-s-not-for-sale-or-distribution-and-will-never-be-published-Do-I-need-a-license-Which-one-

  • This reply was modified 3 years by Gbugmenot.
  • This reply was modified 3 years by Gbugmenot.
Post count: 21065

Hello @gbugmenot!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will verify and try to help you!

Thank you!

Post count: 23

Hello there, the matter has been solved. thanks!

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.