I can't drag and drop to delete in the composer

Posted in: Newspaper
Post count: 16

I’m not able to drag and drop to delete in the tagDev Composer. There’s also no red zone to drag things to.

My site is thebigbubblemiami.com

I’m running Chrome and Newspaper 11

Post count: 18283

Hello!

You will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the result!
Thank you!

Post count: 16

Ok. I’ll work on that. Do you have telephone or chat support, or is it email and forum only? Being able to talk to someone live is extremely important to me, and would be the most helpful.

Post count: 16

The conflict is with the Gutenberg plugin. I’m not sure how important or unimportant that is, but the WordPress tech support is on a live chat with me and being a huuuuuge help.

Post count: 16

Here is a screencast of what I experienced with the composer when Gutenberg was activated. It’s one of the default plugins that come with a WordPress.com Business plan.

Screencast of Newspaper 11/Gutenberg bug

Post count: 18283

Hello!

Unfortunately we do not offer live support at the moment. Are you using the default gutenberg or the plugin one ?

Thank you!

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