I have updated to version 4.9.6 of Newsmag and when want to make changes in any option of the Theme panel it does not save them. Apparently a message appears that “the changes have been saved” but I re-enter and the changes disappear
Please help me.
Jonathan
Hi jabad83, most of the time when this is happen is do to a plugin conflict most of the time from plugins that have object cache, also check on your host if you use object cache.
If you do not use it, please make a test using only tagDiv plugins and if the problem persists, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel, we’ll take a look at it, also include the link of this topic in email.
Thank you!
Good Morning
The problem persists. For example, the changes are not saved when removing the instagram account or when I want to modify the header from the theme panel.
I sent him a full backup of my website by email.
Hi, we need to inspect this problem, therefore if you didn’t send the email to us, please do it now.
Thank you for your understanding!
Mail sent, the problem persists
Thank you, we’ll check all emails as soon as possible.
Have a nice day!
