I can't save pages and also in the theme panel i can't save customs ads

Posted in: Newspaper
Post count: 4

The problem is after migrate my website from the test server to the production server, I can’t save the old page the icon of saving show an infinite wheel and never stop it and don’t save anything. The same case is when, in the theme panel I tried to save any custom ads, the wheel of square never end and don’t save anything.

Thanks a lot in advance

Juan R.

Post count: 4

Good day, I want to confirm you I still with the problem, I tried deleting all the wordpress and its database and also i put the same php version in the production server, and nothinh, actually I noticed when I make a new installation with softaculous, and I install just the theme (nothing else than the theme and their required plugins) the error is the same I cannot save in the themepanel the code of any ads

Post count: 35449

Hi,

So if I understand correctly, the theme is no longer saving the settings for you and is in a continue loop when you are trying to save some settings in theme panel.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Hope this will help you!
Let me know the results!

Post count: 4

Hello thanks for your answer, I am using cloudflare, but I still need using it, what is the configuration recommended in cloudflare to use your theme?

Also I am using the Centos web panel, and I have active this firewall: Security & Firewall (CSF) + Login Failure Daemon (LFD)

Thanks for your reply.

Best regards

Juan

  • This reply was modified 5 years by jarr.
Post count: 4

I am going to responding by myself, I found the problem (thanks to you) the problem was not the cloudflare, the problem was the firewall in the centos web panel (As you said), so I just change this option OSWASP latest (Latest version with automatic updates) to this option Comodo WAF (Latest version with automatic updates) and everything is working good now.

Thanks for all your help and thanks for such a good theme for a newspaper

Best regards

Juan

Post count: 35449

Hi, I’m glad that you manage the situation and everything is good now!
Thank you for your kind words, if you have some questions, just let us know!
Have a nice day!

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