I can't see the featured images

Posted in: Newsmag
Post count: 17

I have uploaded the feature image for the post

http://screenshotlink.ru/4bf04e0b3d93a308ef8e08024392c6a8.png

but I can’t see in preview…

http://screenshotlink.ru/55f29d21fbe2506319f5ecad4e5fd54f.png

Post count: 23312

Hello greenboxae,

I suppose to be a temporary problem with your opacity. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 17

Hey Catalin,

I have done everything based on the documentation and I am using only your tools. I can’t find the solution because I don’t use to do that. I have cleaned everything with your proposed cache plugin And I don’t use theme child. I installed the theme yesterday first time because the website is new one. But I don’t know how to find js errors…

Could you help me?

Thanks in advance

Post count: 22

In my case last time, it’s due to the Javascript optimisations (so if you minify your Javascript, or install a plugin to optimise your Javascript files etc). If you want to, exclude Newsmag Javascript file from being optimised/minified: themes/Newsmag/js/tagdiv_theme.min.js

Or if you have a Cloudflare, try turning off Rocket Loader

Also worth trying to disable Lazy Load from the Theme Panel to see if it works

Post count: 17

the problem is fixed the mbstring MUST be enable! https://www.screencast.com/t/muXkTjxL3I

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