Hello, my site is http://m24digital.com/ and I can’t see any image. This started yesterday and I don’t know how to fix it. Can you help me?
Hi
This is a issue related with last WordPress’s update because of a Jquery error. We updated the theme and included the latest version of Visual Composer, V 4.11.2, which is testes and works fine with WordPress. Also we fixed the jQuery conflict so try to update the theme and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.
Thanks!
Thanks, it works. But my problem now is that I can’t to upload an image. Every time I try to upload an image, wordpress says: “Error HTTP”. why is that?
Hi
I am not sure why this happens as it’s not an error relate with the theme, it’s related with your wp-install. Try to deactivate all plugins except Visual Composer, clear all caches then test again. Also check if your permisions on uploads folder are set correct. For more details please check these links: http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/ – https://codex.wordpress.org/Changing_File_Permissions
Thanks!
IMO, the error is somewhat related to the theme since the theme generates a LOT of different image resizes.
The HTTP error is a 500 error and happens after only a few seconds in my case. Testing with a 10×10 image I am able to upload, so it appears that the issue is a timeout or overrunning the memory allocation from host.
On a failure, some, but not all, image resizes are generated (can view in file system). The image will be listed in the WP media library, but the thumbnail size for the library hasn’t been generated so just a default file placeholder is shown. Various sizes are accessible via direct http access.
Unfortunately I don’t have access to error log in this case to provide more detail.
Note that previously I have uploaded images successfully.
Hi
If you get a 500 error that means it’s something wrong on your server, a bed request or a task which couldn’t be completed but your server can’t provide a more specific answer.
Our theme generate thumbnails for each image to keep the page size as low as possible. That process takes place exactly in the moment when the image is uploaded and could also take some time and request some resources.
Make sure that you have the parameters from system status set as it’s indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ clear all caches then test again.
Thanks!
