I have 1 month of support remaining for this item.

Posted in: Newspaper
Post count: 30
cstibi
#90796
Jan 25, 2016 at 11:43 am

Hi,
the ThemeForest writes this:
You have 1 month of support remaining for this item.

What does it mean exactly? I can’t login to this forum, or just can’t ask new questions after 1 month?

thanks,
Tibor

Post count: 23312
Catalin
#90974
Jan 26, 2016 at 8:57 am

Hello cstibi,

Unfortunately, until now we have not received any notification from Envato in this regard and how our customers can extend their support period.
Unfortunately, things are a mess at the moment. We do not have a straight answer on how to extend your support and we do not encourage buying a whole new license every time you want to extend your support but unfortunately, it is not us who decide what is what so Envato will have to make up their mind on how things are going to work out.
At the moment, we do not plan on restricting access to this forum until things get cleared up on how this new support policy will work.
For more information about this regard, please contact Envato for an accurate response.

Thank you for the message!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.