i have a problem in thems

Posted in: Newsmag
Post count: 1
Mohammedmajed
#147605
Dec 11, 2016 at 2:58 pm

hi, i buy your theme but i have a problem, i would like to solve it
when i open the website in mobile I see the block disappear. ( https://postimg.org/image/v5ksjxcrv/ )
My website: http://menews.uk/ if you can help me thank you!

Post count: 23312
Catalin
#147788
Dec 12, 2016 at 3:46 pm

Hello Mohammedmajed,

I have inspected your website on mobile mode and the theme seems to work as properly. Also, I have noticed that you are using some untested plugins with the theme which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, try to make a new clean install via FTP, purge all CDN files and check again. Also, if you will have any others issues, please provide some useful screenshots so I can identify the problem.

Thanks for the message!

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