I have a problem with the mobile theme.

Posted in: Newspaper
Post count: 15
Gonzalo
#124744
Jul 27, 2016 at 4:47 am

Error: The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar). If you use a cache plugin clear it before checking the results.

URL: http://es.ufosonearth.com/

Post count: 23312
Catalin
#124799
Jul 27, 2016 at 11:14 am

Hello ufosonearth,

Please ensure that you are using the latest version of the theme (Newspaper 7.2 with Visual Composer 4.12 and Social Counter 4.1) and try to use it without any untested plugins which might interact with the theme and create a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks.

Post count: 15
Gonzalo
#125463
Jul 29, 2016 at 5:12 pm

I have the latest versions that you mention.
Could you give me your experience based on a list of plugins that could cause this failure?

Post count: 23312
Catalin
#125592
Aug 1, 2016 at 9:15 am

Hello ufosonearth,

This type of error might be generated by any plugins which are not included in this list -> http://screencast.com/t/C4ZnWEddM5 If you are using these, please try to deactivate all of them and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.