I have double image coming up due to smart list

Hello team,

Please check given URL where I can see double image issue due to smartlist.

http://www.wellbeingart.com/spice-cinnamon-magical-health-benefit/

I have read other thread where you guys have suggested to deactivate photon and other plugin however this is not the solution.

Please provide better alternative solution.

Sigzen

Hi

The photon feature of jetpack’s plugin generates and serves a new, re-sized image based on img element’s width and height attributes” besides the one theme smart list adds to the page.
The jetpack photon feature can cause issues and while the theme works based on the same system (creates and serves/uses thumbnails for each uploaded image). Also I’ve checked the smart list functionality on my side with the latest theme version available on themeforest, V 6.6.4, and works fine: http://screencast.com/t/8b7DhIFIKC5LTry deactivate all plugins except Visual Composer, make sure you deactivate the Jetpck and Photon module too, clear all caches and test again.

Thanks!

I can not find any rationality in your answers. Why should any user need to deactivate other plugin to solve your issue? Do you think that other plugins are not needed when your theme is installed?

I am already running version 6.6.4. Jetpack is used by millions of user, do you think you will ask all of them to disable plugin?

Also, I can not find any image with the link.

Please resolve this issue.

Hi

Sorry for this inconveniences!
Basically all plugins are made to work on a wp default theme but on a custom premium theme such as newspaper, which contains many customizations and specific implementation for its features, would be a chance to appear some issues with plugins functionality. The conflicts appear because plugins and themes are written in many different ways, depending by author, and one feature from a theme may conflict with some other feature from a plugin.
Regarding the images and jetpack, absolutely do not use the photon feature of jetpack. I know jetpack is tested to work with our theme but not all of it’s features work. The photon feature cause this issues because works on the same system as the theme: it create and use new images thumbs based on img element size. Jetpack has lots of features and some of these create problems with our theme. The 2 known to cause problems are the jetpack mobile theme and the photon option.
I did not recommend using photon at all. I recommended you use jetpack but NOT with the photon feature. It does not work with the theme and it will not work in future updates as well unless we change our whole image implementation.
The smart list feature it’s tested ans works fine without photon module activated: http://screencast.com/t/8b7DhIFIKC5LTry

Thanks for your understanding!

If you do not recommend to use photon, will you provide free CDN service?

Today you are recommending not to use Photon, tomorrow you may suggest not to use feature image in post. I do not believe any of your excuses which do not have any firm reason not to use photon.

Please suggest some tweak so I can fix this issue along with enabling photon.

• This reply was modified 10 years by sigzen.

If problem is with photon, why other images except smart lists are not displaying double?

There is a bug in your smart list code and due to that this issue is coming up.

Have a look in given URL:

http://www.wellbeingart.com/spice-cinnamon-magical-health-benefit/

Images without smartlist
http://i2.wp.com/www.wellbeingart.com/wp-content/uploads/2016/01/morning-breakfast-cereal-skip.jpg
http://i0.wp.com/www.wellbeingart.com/wp-content/uploads/2016/01/energy-booster-morning-breakfast.jpg

Images with smartlist
http://i0.wp.com/www.wellbeingart.com/wp-content/uploads/2016/01/Jumping_girl-morning-breakfast.jpg?fit=700%2C466
http://i0.wp.com/www.wellbeingart.com/wp-content/uploads/2016/01/Jumping_girl-morning-breakfast.jpg

Your code is adding extra parameter “?fit=700%2C466” and due to that images are doubled up.

Did you mention anywhere that your theme will not work with jetpack plugin in theme forest?

• This reply was modified 10 years by sigzen.
• This reply was modified 10 years by sigzen.

We are not asking to support any third party plugin, jetpack is developed and maintained by WordPress.com. As you are providing theme for wordpress, anyone can expect that your theme must support all default plugin developed by wordpress.

Our site is completely image driven. Photon used to provide free Image CDN service by wordpress. Please refer given URLs

http://www.wpexplorer.com/free-cdn-services-for-wordpress/
http://www.bloggertipstricks.com/free-wordpress-cdn-services.html

I hope you can understand my concern.

Can you please suggest how to disable smartlist in all my post? Do i need to go each post one by one and disable the smartlist?

Hello team,

As a temporary fix, we have disabled following code snippet in td_smart_list_2.php (for smart list 2) which renders image with your custom parameters. Now it is just rendering the image which was inserted with content. We request you to analyze these change and let us know your feedback. Will there be any negative impact on your site or user experience because of these change? or “Any image compatibility issue with different devices like Tab, Mobile or Laptop?”

// if (!empty($first_img_info[0])) {
// $buffy .= ‘
// <figure class=”td-slide-smart-list-figure td-slide-smart-list-2″>
//
//
//
// <figcaption class=”td-sml-caption”><div>’ . $first_img_caption . ‘</div></figcaption>
// </figure>’;
// }

• This reply was modified 10 years by sigzen.