I have problem with single background element, pls help me !

Posted in: Newspaper
Post count: 5

the content inside single background is invisible but when i click and hold that area in tagdiv composer it is visible. Just help me turn it back to normal

Post count: 5

i think problem started from 3d shadow box style, when i change it to another style, everything turn back to normal, but problem just in that section, another section with 3d shadow box style is normal

Post count: 5

this is when it visible
this is when it invisible

Post count: 21065

Hello @heisbimbim !

I can see the 3d shadow box style applied in both screenshots and it’s working well in Composer. Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Post count: 5

the content in single background element be like under a layer (image layer), and it invisible. I don’t have any cache plugin. Pls help me, i was try but it …...

Post count: 5
Post count: 21065

Hello @heisbimbim !

I’ve tested on my end and for me it is working well. Do you have the latest update of the theme and plugins?
If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

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