I have problem with user registration.

Posted in: Newsmag
Post count: 1
james82104
#72535
Oct 4, 2015 at 4:04 pm

I have problem with user registration.
Verification mail was becoming a member had not been sent.
Please check.

site : http://go2rotorua.com/
WP Version : 4.3.1

Post count: 9544
simchris
#72556
Oct 4, 2015 at 7:55 pm

Are you sure it was not sent; or simply not received? Two different things.

With some WP setups you will need to use an SMTP email plugin to send email as a “user” vs “from php” via the default WP setup. Otherwise many receiving email systems, including @gmail will tag it as suspect spam. I had to do this for our new ecom/woocommerce setup last month.

Post count: 208
doucare1971
#72565
Oct 4, 2015 at 9:08 pm

I use Postman SMTP plugin for mine and is easy to setup. There may be other plugins for SMTP but the one I mentioned works the best for me. I am with gmail. Chris is right if you don’t setup SMTP with you website then registered people won’t receive emails and goes for contact pages or forms too.

Post count: 6535
Andrei L.
#72656
Oct 5, 2015 at 1:46 pm

Hi

Thanks @Chris S and @doucare1971 for your answers!


@james82104 the theme use the WordPress registration system, so I don’t think this issue is related with the theme. Try to deactivate all plugins except Visual Composer, clear all caches and test again.

Let us know how it goes.
Thanks!

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