I updated to 9.7.3 and now cannot make any changes to the theme

Posted in: Newspaper
Post count: 5

I am currently am running version 9.7.3. I recently added SSL and a firewall to the website and now I cannot make any changes to the theme. It just freezes when I try. Any suggestions?

Post count: 18283

Hello !

Please make sure that this is not a plugin conflict. Disable all non theme related plugins and clear your cache. For cache we do recommend using WP Super Cache. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know if this fixed your issue!

Thank you !

Post count: 5

Vlad,

Thanks for this suggestion. It let me down the path to the solution. I was able to isolate the issue: (max_input_vars) was set too low. The theme is working great.

The more I use your theme, the more I love it!

Have a great day,

Robert

Post count: 11

Hi Robert, I seem to have similar issues after upgrading 9.7.2 to 9.7.3.
My PHP.ini entries are as follows:
upload_max_filesize = 256M
post_max_size = 32M
max_input_vars = 5000
Yet it is still not working. Can you tell me what you changed your values to please?

thanks,
Rene

Post count: 5

Hi Rene,

Happy to help if I can. Here are my php.ini and WordPress/Plugins settings:

1. PHP version 7.2.17
2. post_max_size 128M
3. max_execution_time 600
4. max_input_vars 5000
—————————–
5. WP Memory limit 256 MB/request
6. WP_DEBUG False
7. WP version 5.2.2

The additional things I did were:
1. Had my hosting provider clear the cache and check my firewall
2. Made sure the SSL was functioning properly
3. cleared the WP super cache plugin (I actually uninstalled/reinstalled).

I hope this helps. If not let me know and I will brainstorm on it some more with you.

Have a great day!

Robert

Post count: 2

thx

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