Icon and Social Icons links not working.

Posted in: Newspaper
Post count: 14

Hi,
I tried using the icon and social icons element and every time I copy and paste a link I want to embed it does not work. Also when I go back into the TagDiv Composer the link I pasted is gone.

Please help me fix this.

Post count: 35449

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Post count: 14

Hey Calin,
Thanks for your help again. You fixed the social icon issue. But now just the regular icon element is not working with any links. Is there a different way I can embed a link with another element?

Thanks! 🙂

Post count: 35449

Hi,

You can set a link to an icon using tagDiv Composer -> https://i.imgur.com/xBWlEHJ.png the link must be with https://www it is only www will not work.

Let me know the results!
Thank you!

Post count: 14

Ok so I copy and paste a link like you say. But when I click save and view the icon is not press-able and then I go back into the composer and the link is gone.

Post count: 35449

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

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