Icon menu and search icon missing-mobile

Posted in: Newspaper
Post count: 31

Hi Support:

I am not sure where I did wrong but it seems my icon menu and search icon not show in mobile (iphone) however the placeholder is there I just don’t see the sign.

Any idea?

Thanks

Post count: 7909

Hi,

Please provide your site URL so we can take a look. Also please check this without any plugins active, leave just Visual Composer active, clear cache and see if you still have this issue. Let me know!

Thanks!

Post count: 31

Hi thanks

my web site

1) cisocial.net, I test out based on your suggestion and it doesn’t show up, i mainly suspect the firewall and cache program, I am using wordfence, wp all in one and w3 catche

2) my page speed seems too low, only 40-48 using this simple page, if I am using the real full page it is only 31-34, any suggestions?

thanks

Post count: 7909

Hi,

I have checked your site and you have these errors in the console. Please check this without any css/js minifications and also disable all plugins except Visual Composer.

Thanks!

Post count: 31

Hi Alin:

thanks, I did diable all plugins except visual composer. Now, still the icon not show on mobile phone but the canvas menu now working.

I think the menu not wokring related to W3 cache but still why the icon not showing?

Thanks

Post count: 7909

Hi,

Sorry I forgot to attach the screenshot with errors – http://screencast.com/t/Vcj8jvjfIu and yes those error are related to cache plugin minifications. I don’t know exactly what settings you have on this plugin. but we recommend to use only page cache – https://forum.tagdiv.com/w3-total-cache-configuration/
I have checked your site again and the search is working properly and it is displayed on mobiles, also the mobile menu.

Thanks!

Post count: 31

Okay, not sure why the icon does not show on my phone but after disable all plug in, the site page speed increase to 71-83, that is really a bid jump,

I don’t like the w3 that slow me down any other cache that working with your theme? I test super cache seems working thinking about use hyper cache or quick cache, I am using site network function and hosting under VPS

Thanks

Post count: 7909

Hi,

You are right it seems that the menu icon and search are still not visible on mobiles. Please check your custom css as this code overwrite the icons css – http://screencast.com/t/CkbT9zn1http://screencast.com/t/DdOpK2P0iaC
We recommended W3TC in the past but now we also made some tests and WP Super Cache seems faster and we will recommend it also in our documentation for Newspaper 5.

Thanks!

Post count: 31

Hi Sorry need to bother you again. I don’t know how to correct style sheet and which file to correct so I upload the theme files again and it seems doesn’t help? thanks/Jun

Post count: 7909

Hi,

It seems that this file is missing – http://screencast.com/t/4dwkxlPHmP please check if you have this file and upload it from the theme’s files if you don’t have it there.

Thanks!

Post count: 31

Hi: I do have this file and I also upload again, it still the same, no show, please help, thanks

Post count: 7909

Hi,

I have checked your site again and seems that now the icons are visible – http://screencast.com/t/qdKzIEdMW75Y You also don’t have anymore that error in the console.

Thanks!

Viewing 12 posts - 1 through 12 (of 12 total)
You must be logged in to reply to this topic.