On the mobile (responsive) version of schoolnewsnetwork.org, the icons for “menu” and “search” are not appearing. I am NOT using the Mobile Theme plugin.
Also, the logo is appearing incorrectly on responsive. It briefly shows up correctly (white text), but then is covered up by the incorrect version (purple text & green graphics).
On desktop, the small arrow icons in navigation and the search icon are also not appearing.
Yesterday the site was modified to eliminate the Standard Pack. It’s now using Cloud Library.
Screenshot: https://www.dropbox.com/s/llg5a8vaocm5fyj/IMG_4345.jpeg?dl=0 and https://www.dropbox.com/s/3qlwduuhgh90xbo/2020-09-21_11-01-41.jpg?dl=0
Hi,
For the problem with icons, is look that these are block by CORS policy -> https://i.imgur.com/pwhTqFP.png , you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Hope this will help!
Thank you!
Sorry, that’s not fixing the problem.
The console shows the fonts are being called from a staging site (stage.site), instead of the production site. Why would this be? I’ve re-edited the header template on the production site.
Regarding the tips crunchify.com, I did edit the .htaccess file on both sites. There is not a CDN to adjust.
Second, it does address the question of the logo.
I resolved the logo issue on responsive. I needed to include a retina version of the logo.
Hi,
You are using cloud templates, therefore to add an retina image will be done using tagDiv Composer -> https://i.imgur.com/oOvWgIY.jpg -> https://i.imgur.com/jJw1FR0.png make sure that you set it on sticky menu and mobile version too -> https://i.imgur.com/ORqY7Eq.png
For the problem with fonts, maybe the site was made on staging and after you moved the fonts are no longer recognize, what I suggest is to make a full backup to the theme and database, after that delete the theme and install it gain on the live website, if there is going something wrong restore the backup, but not before to check if the icons are displaying or not.
Thank you!
I reinstalled the theme, and that seemed to fix the missing icons.
However, the navigation items no longer function in any way. This is on desktop and mobile.
Regarding the retina image, the Composer no longer allows me to add images. Clicking on “remove” works, but the upload button does nothing.
Hi, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Also make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
